Emergency Response & Deployment

We experienced some flooding after a “once in every 10 year rain”. We called Phoenix Restoration on a Thursday evening and told them of our situation. Within 20 minutes the owner Tim was at our house assessing the situation. He said we needed fans and dehumidifiers ASAP. So within the hour his crew showed up and set up fans and dehumidifiers, their fast response time saved our wood floors. It’s been about 3 weeks now and everything is totally dry and the moisture levels are back to normal. All the staff was very respectful, and courteous. They would communicate when they were coming and they were always on time. Thanks Phoenix Restoration…you guys did an awesome job saving our floors.

When our community was devastated by Hurricane Michael our school facilities were tremendously damaged. Roofs were gone, multi-ton AC units blown away, water intrusion in the buildings and two buildings partially collapsed. Within a few days of the storm, we were fortunate to find Phoenix Restoration. They not only cleaned up the damage but also mitigated further damage. Without Phoenix, we would not have been able to resume school as quickly as we did. The entire Phoenix team was compassionate, understanding, helpful and sympathetic. Our great relationship with the staff was so appreciated during the catastrophe. I strongly encourage you to contact Phoenix Restoration whenever the time may come that you need assistance recovering from any size or type of disaster. They are professionals with heart!

Had a water line from kitchen break overnight; carpet soaked throughout the house, with accumulated water. The Team from Phoenix Restoration responded quickly, sucked out the water, cut-up, extracted, and hauled away the carpet. They also applied air dryers to ensure we could get back in quickly to put in new flooring. Daniel, Zack and the team were thorough and professional throughout. They did great work.

Amazing customer service! They sent someone out a day after calling and had everything cleaned up within a few days. I was so nervous about having exposed mold in the house with a child around, but they contained it very well. I highly recommend this company.

When our community was devastated by Hurricane Michael our school facilities were tremendously damaged. Roofs were gone, multi-ton AC units blown away, water intrusion in the buildings and two buildings partially collapsed. Within a few days of the storm, we were fortunate to find Phoenix Restoration. They not only cleaned up the damage but also mitigated further damage. Without Phoenix, we would not have been able to resume school as quickly as we did. The entire Phoenix team was compassionate, understanding, helpful and sympathetic. Our great relationship with the staff was so appreciated during the catastrophe. I strongly encourage you to contact Phoenix Restoration whenever the time may come that you need assistance recovering from any size or type of disaster. They are professionals with heart!